Cybersecurity

Smart Cybersecurity Services for Real Business Challenges
Everything you need to secure your business, delivered simply, affordably, and effectively - without the complexity.
ITWorks delivers end-to-end cybersecurity for SMBs and SMEs. From strategy to day-to-day protection, we make enterprise-grade security accessible and understandable.

Our Core Cybersecurity Services

Virtual CISO (vCISO)

Strategic cybersecurity leadership without hiring a full-time CISO. 
  • Risk assessments & security posture reviews
  • Cybersecurity strategy planning and board-level reporting
  • Policy & process development (aligned with NIS2/ DORA)
  • Third-party risk management

Security Awareness & Phishing Simulation

Train your people to be your first line of defense.
  • Localized, role-based training in Bulgarian
  • Simulated phishing campaigns
  • Risk scoring and user-level metrics
  • Ongoing awareness refreshers

Endpoint and Email Security

Prevent malware, phishing, and business email compromise with advanced protection.
  • AI-powered protection for Microsoft 365, Gmail, and other email platforms
  • Endpoint detection & response (EDR) with real-time protection
  • Centralized policy management
  • Integration with SOC services

Perimeter and Network Security

Secure your network with next-generation firewalls and smart segmentation.
  • Firewall design, deployment, and ongoing management
  • Intrusion prevention and traffic inspection
  • Secure remote access (VPN, SD-WAN)
  • Log management and alerting

Vulnerability Management

Identify, prioritize, and fix security weaknesses.
  • Monthly vulnerability scans (internal/ external)
  • Penetration testing on-demand
  • Risk classification and remediation guidance
  • Reporting and tracking dashboards

Security Posture Assessment

A fast, no-pressure way to understand your current cybersecurity maturity and uncover hidden risks.
  • Review of current controls, assets, and exposure
  • Gap analysis against common threats and frameworks (e.g. NIS2 baseline) 
  • Actionable report with prioritized recommendations
  • Delivered as a one-time project or integrated into vCISO onboarding

SOC Monitoring & Incident Response

Real-time visibility, detection, and response – tailored to your business scale.
  • 24/7 or 10x5 monitoring
  • Alert triage and escalation workflows
  • Incident response coordination
  • Monthly reports and strategic reviews

External Risk Management and Dark Web Monitoring

Find out if your business data is exposed before attackers act.
  • Continuous monitoring of dark web sources
  • Alerts for compromised credentials, emails, or domains
  • Integration with SOC and vulnerability management
  • Threat briefings and risk advisory

Backup & Disaster Recovery

Stay protected and keep your business running with fast, resilient backup and disaster recovery.
  • Automated daily backups (on-prem, cloud, hybrid)
  • Ransomware-resistant, immutable storage
  • Full disaster recovery planning and testing
  • Fast, SLA-backed recovery times (RTO/ RPO)